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Privacy Policy


This website ("") is owned and maintained by the Mark Allen Group, which includes the following companies: Mark Allen Holdings Ltd, MA Healthcare Ltd, MA Education Ltd, MA Business & Leisure Ltd and Master Travel Ltd. Mark Allen Holdings Ltd, MA Healthcare Ltd, MA Education Ltd and Master Travel Ltd are registered at St. Jude's Church, Dulwich Road, London SE24 0PB, UK. MA Business & Leisure Ltd is registered at Jesses Farm, Snow Hill, Dinton, Nr Salisbury SP3 5HN, UK.

The Mark Allen Group is committed to safeguarding the privacy of visitors to its websites. Please read the following policy to understand how we will treat your personal information when you use the Site. This policy may vary from time to time so please check it regularly.


What happens to the information we collect on the site


Whenever you visit a page of the site, certain information is automatically stored in a log file. This includes geographic data and browsing patterns, but does not include data that may identify an individual user. This information is only used for statistical purposes to help improve this site.

This site uses cookies. A cookie is a small file that can be placed on your computer's hard disk or on a website server in order to enable certain key functions – such as the shopping basket – to work properly. Such cookies do not retrieve information about you stored on your hard drive and do not corrupt or damage your computer or computer files. You are not obliged to accept a cookie that we send you, and you can in fact modify a browser so that it will not accept cookies, but some sections of the site will not work correctly without them. For more information about cookies including how to set your internet browser to reject cookies please go to

How personal information is used


We may also collect personal information from you through enquiry, newsletters and registration forms and every time you e-mail us your details or log on using your user name and password. We may use this information to personalise aspects of our services, to carry out market research surveys, to run competitions and to provide you with updates about developments on the Site and information about the products and services we offer. If you do not wish to receive information about our products or services, please email us.

We will not disclose any information we hold about you to any third party without your permission. However, please note that in order to process your data we may on occasion be required to share your information with other group companies or any suppliers we engage to provide services which involve processing data on our behalf.

In the event that any company or business of the Mark Allen Group is acquired by or merges with another company, your personal information may be passed to the purchasing/merging company amongst the transferred business assets. This will enable your relationship to continue with the relevant Mark Allen Group business despite the change of ownership. Your personal information may also be passed (on a confidential basis) to companies with whom the Mark Allen Group is negotiating such a sale/merger as part of the verification exercise carried out on the Mark Allen Group by the third party.

Please be aware that we cannot guarantee that third party services accessible through the Site operate the same Privacy Policy. 


Access and changes to your registration information and preferences


Registered users may access their identified contact information and other registration information and correct any discrepancies or update information by logging in and clicking on the "My Account" link at any time. The accuracy of such information is solely the responsibility of the user.

If you wish to receive alerts, newsletters, special offers or promotions from us, please tick the appropriate check box when you register for personalised services or access or amend your preferences by logging in and clicking on the "My Account" link at any time. If you wish to cease receiving any of this information, amend your preferences by logging on and clicking on the "My Account" link at any time.


Site security


We use up-to-date storage and security techniques to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. All our employees and any suppliers we engage to process your data are obliged to respect the confidentiality of your information.

If you have any questions concerning this Privacy Policy or would like us to amend or destroy your details, please contact email us.

List of cookies we collect


The table below lists the cookies we collect and what information they store. Cookies are used to store preferences and information about your transactions on the site that enable the site to function correctly, as well as anonymous information about your visit to the site that we use to improve the service we offer. Please note that disabling cookies will adversely affect your use of the site and your ability to make purchases.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
GOOGLE.COM _UTMA Used to distinguish users and sessions.
GOOGLE.COM _UTMB Used to determine new sessions/visits.
GOOGLE.COM _UTMZ Stores the traffic source or campaign that explains how you reached the site.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

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